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By Drive, Inc. on Saturday 14 November 2009.

Last month, we focused on the ā€œAā€ in the DMAIC cycle for Six Sigma. We discussed the processes and tools used to ANALYZE the output performance of the process. This month, we will focus on the ā€œIā€ in the DMAIC cycle, which is the IMPROVE phase. In this phase, we should now be ready to develop, implement, and evaluate solutions targeted at our VERIFIED cause. The goal is to demonstrate, with data, that our solutions solve the problem and lead to an improvement. We must VERIFY the effectiveness of the solution. Failing to VERIFY the effectiveness will lead to false hope and busy work trying to maintain the improvement.

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