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The Elements of Change Part 3 – Technical Work

By Drive, Inc. on Friday 15 February 2013.

I am often asked, “What are the easiest attributes to instill into a world class organization? What are the most difficult?” After conferring with many colleagues on this perplexing question, my stock answer is simply, “The easiest part is the technical work. The most difficult is changing leadership behavior and culture.” The most understated or executed part is clearly the organizational effort necessary to deploy new practices and leadership behavior. Additionally, the question, “What does one mean by ‘technical work’?” has a bit of a more lengthy answer, as one’s view of technical work tends to be very narrow.

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