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THE CORE PROBLEM SOLVING DIFFERENCE

By Drive, Inc. on Friday 15 July 2011.

On any given day, Carol would end her day by throwing away $1,200. As a team leader, she was responsible for tagging and documenting scrap that had been generated by her team that day. She followed a standardized process given to her by the Quality Assurance Department, so that all the material cost could be captured, and so that the scrapped product would not accidentally be used to make product.

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