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By Drive, Inc. on Tuesday 15 September 2009.

Last issue, we focused on the “D” in the DMAIC cycle for Six Sigma. We discussed the processes and tools used to DEFINE the project. This month, we will focus on the “M” in the DMAIC cycle, which is the MEASURE phase. In this phase, we discuss the process and tools used to pin point the location or source of deviation. By doing this, we will build a factual understanding of the existing process condition and problems. The knowledge gained in this phase will help the team narrow a range of potential causes that need to be investigated in the ANALYZE phase, which we will cover in next month’s newsletter. Although the intent of this newsletter is not to completely teach you how to perform the MEASURE phase, it can get you started in the right direction. As you know, the complete process of Six Sigma is very data intensive; therefore, this newsletter series on Six Sigma creates a guided introduction and does not cover the topic entirely.

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